TERMS OF SERVICE
Terms of Service
Last Updated: {october, 2025}
Welcome to NorthRaval. These Terms of Service (“Terms”) govern your use of our website www.northraval.com
and all purchases or interactions made through it.
By accessing or using our website, you agree to be legally bound by these Terms. If you do not agree, please do not continue using our website.
1. Who We Are
North Raval was born in 2016 to represent and pay tribute to the Raval neighborhood, to show the cultural diversity and the mix of its inhabitants: immigrants, skaters, artists and models who live together in this small district of Barcelona. Behind this project are now Giuseppe Mondelli, owner and artist who lives in this BARRIO for many years and Nicolo' Mondelli, creative who works in the fashion world between BARCELONA and MILAN..
2. Use of the Website
You agree to use this site for lawful purposes only. You may not use this website to:
Violate any local, national, or international laws;
Interfere with or disrupt the operation of the website;
Transmit harmful code, malware, or spam;
Copy, reproduce, or distribute any content without permission.
3. Account and Purchases
To make a purchase, you may be asked to provide accurate billing, shipping, and contact information.
You agree to:
Provide complete and truthful information;
Update your details if they change;
Not use another person’s details without authorization.
NorthRaval reserves the right to refuse, cancel, or limit orders that appear fraudulent or made for resale purposes.
4. Pricing and Product Availability
All prices are displayed in euros (€) unless stated otherwise. Prices may change at any time without notice.
We make every effort to ensure our product descriptions, sizes, and colors are accurate, but variations may occur due to screen displays or materials.
In the event of an error in pricing or product information, we reserve the right to correct it and contact you before proceeding with your order.
5. Payment
We accept major credit and debit cards, as well as other secure payment methods listed at checkout.
Payments are processed safely through Shopify’s e-commerce platform using encrypted connections.
Your card will be charged immediately upon confirmation of your order.
6. Shipping and Delivery
We ship from Barcelona, Spain to most countries worldwide.
Orders are typically processed within 1–2 business days and delivered within 3–7 business days in Europe. International orders may take longer depending on customs and courier handling.
Once shipped, you’ll receive an email with your tracking number. Delivery times are estimates and may vary.
7. Returns and Exchanges
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order.
Returned items must be unused, unwashed, and in their original packaging with all tags attached.
Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect.
All returns should be sent to:
NorthRaval Plaza Real 7, 08002 Barcelona, Spain.
Please contact us at @thenorthraval08001@gmail.com
before sending your return to confirm eligibility.
8. Intellectual Property
All content on this site including text, designs, images, logos, and graphics is the intellectual property of NorthRaval or its licensors.
You may not copy, reproduce, distribute, or use any materials for commercial purposes without written permission from NorthRaval.
9. User Feedback and Submissions
We welcome your feedback, ideas, and suggestions. By submitting any material to NorthRaval, you grant us a royalty-free, worldwide, and perpetual license to use, modify, or distribute it in any format.
We are not obliged to respond to or compensate you for any submission.
10. Third-Party Links
Our website may contain links to third-party websites. These are provided for convenience only, and we are not responsible for their content, policies, or accuracy.
Your interactions with third-party sites are at your own risk.
11. Service Modifications
We may change, suspend, or discontinue any aspect of our services or website at any time without prior notice.
We are not liable for any loss or inconvenience caused by such modifications.
12. Limitation of Liability
Your use of this website and our services is entirely at your own risk.
NorthRaval shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our website, including but not limited to data loss, financial loss, or inability to access our services.
Nothing in these Terms excludes liability for fraud or intentional misconduct.
13. Warranties Disclaimer
All products and services are provided “as is” and “as available,” without warranties of any kind express or implied.
We do not guarantee that the site will always be secure, uninterrupted, or error-free.
14. Indemnification
You agree to indemnify and hold harmless NorthRaval, its employees, agents, and affiliates, from any claims or damages arising from your misuse of the website or breach of these Terms.
15. Governing Law
These Terms shall be governed by and interpreted according to the laws of Spain, without regard to conflicts of law principles.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Barcelona, Spain.
16. Changes to These Terms
We may revise or update these Terms at any time without prior notice.
The most current version will always be available on this page, and continued use of the website after changes are made constitutes your acceptance of the updated Terms.
17. Contact Us
For questions regarding these Terms of Service, please contact us at:
📧thenorthraval08001@gmail.com
📍 NorthRaval – Plaza Real 7, 08001 Barcelona, Spain
